ABOUT US

 

Welcome to our online store! We are a team passionate about e-commerce, dedicated to offering an exceptional online shopping experience to our customers.

Our Story

Our journey began several years ago, with the ambition of revolutionizing the world of online sales. We started as a small online boutique, but our vision and dedication allowed us to grow rapidly.

Our Mission

Our mission is simple: to offer high-quality products at affordable prices while providing exceptional customer service. We firmly believe in the importance of customer satisfaction and strive to always exceed their expectations.

Our Team

Our team consists of experienced professionals in various fields, ranging from purchasing and logistics to customer service and marketing. Each of us shares the passion of providing a unique and enjoyable shopping experience.

Our Products

We offer a diverse range of products, from clothing and fashion accessories to home and kitchen items. Each product is carefully selected to ensure optimal quality and complete customer satisfaction.

Our Quality Commitment

Quality is our top priority. We ensure that each product meets our high standards before it is made available for sale on our website. Additionally, our team regularly checks the quality of our products to ensure they meet our expectations.

Our Commitment to Customers

We believe in the importance of trust and transparency in our relationships with customers. That’s why we offer flexible return and refund policies, as well as responsive and attentive customer service.

Our Social Media

To stay in touch with our customers and share the latest news and offers, we are active on several social media platforms. Here’s where you can find us: Facebook : Follow us here on Facebook to discover our latest collections, promotions, and news. Join our community and engage in discussions with other  customers. Instagram : Follow us here on Instagram we share inspiring images of our products, style ideas, and practical home tips. Join us to stay updated with trends and new releases.

Contact Us

If you have any questions, comments, or concerns, don't hesitate to contact us. We are here to help! You can reach us through our contact form on our website or by sending us a message on one of our social media platforms.

Conclusion

We are delighted to welcome you to our online community and provide you with an exceptional shopping experience. Thank you for being part of our journey, and don't hesitate to reach out if you need assistance.

 

FAQs:

 

 

  • 1.What are your delivery times? Our store undertakes to ship the items ordered under 48 hours following validation of the order (no orders are processed on Saturdays and Sundays).An email from Shipping confirmation, including tracking number, will be sent to you when your order is in transit. All information regarding the delivery of your package is available on our delivery information page.

 

  • 2.How can I track my order? You can track your package by clicking on the link: Tracking. For any other questions, you can contact our support 7 days a week from 8:00 a.m. to 7:00 p.m. via the following email address: contact@bemybabee.com.
  • 3.Can I cancel or modify my order? We treat orders quickly that you pass, generally in the 12 hours. For this reason, you have 12 hours after ordering to send a cancellation or modification email to contact@bemybabee.com. Beyond this deadline, your items will have already been shipped, so we will not be able to modify your order.
  • 3.Can I cancel or modify my order? We treat orders quickly that you pass, generally in the 12 hours. For this reason, you have 12 hours after ordering to send a cancellation or modification email to contact@bemybabee.com. Beyond this deadline, your items will have already been shipped, so we will not be able to modify your order.
  • 4.The item I received is broken/defective. Despite our careful selection of reliable carriers, your package may arrive damaged. Contact us at contact@bemybabee.com, and our team will get back to you to replace the defective item or offer you a refund.
  • 5.4.Not satisfied with my item and would like to return it. No worries! You can return your item to us up to 30 days after receipt. Contact us at contact@bemybabee.com, and our team will get back to you with return arrangements.